A Stellar Year!

Ang bilis ng one year, the fastest one in my BPO career. I can’t even imagine staying in this company despite it has a quite complicated backoffice work and the lowest salary I had.

Still… 

I was able to buy a lot, new shoes, pants, or even some things I want. hehe O kahit may nababayaran na ko, may natitira pa naman sa kin to buy things. Nakakapahinga ako ng maigi except some months this year kasi sa sobrang busy sa mga inuutos sa kin. Pero masarap magpahinga sa hapon. hehe

I haven’t experienced burnout pa naman unlike sa mga dating work or endeavor. Paano ba naman, pag mahirap ang task eh pahinga muna.. Punta dito o doon! hehe Chismax muna o kung mahirap ang task, tanong din sa support. hehe Stress oo, nakaexperience pero pagpatak ng uwian.. Uwian na, bukas na lang yan task na yan.

How beautiful magwork sa eastwood ng umaga, malapit na, madali nang pumasok. Mabuti na lang wala pang rush hour ang pasok ko kung hindi, grabe parang Makati na pala ang trapik dito! Kaya ok paguwian na. hehe Kahit medyo matrapik sa Cubao. Mura pa pamasahe.

I’m not tired of getting up, yun parang ba looking forward to just finish the day kasi alam mo di naman matagal. Lalo na pag 5am ang pasok kasi napabilis matapos ang shift, pati yun off. hehe Meaning ni isang araw, walang sakit na katam.. Eh pag may calls to, panay gamit ko siguro ng SL/VL. hehe Eh VL lang nagamit ko dito.

Meaning I had a great year here because sa mga nabanggit ko. Akalain mo na tatagal ako dito. Naisip ko nga sana di na lang ako nagteletech at deretcho na ko dito. Kaso ganun talaga, minsan may dadaanan ka na di mo expected.

I am happy here, kasama siyempre yun natitira sa batch 12. hehe Siyempre sa team ko din na napakasupportive kahit mabaliw na kami lahat. We have a TL pa na inside and out, maganda ugali. First time in my career. hahaha With other great set of TL’s, at dahil sa LOB ko, di routinary pero sana routinary kasi ang hirap ng tasks namin, tapos yun napakadali. Daya! hehe With fun team mates at supportive naman ang upper management despite high targets.. We still work as a team pa din kahit may disagreements or conflicts.. Sa huli basta gawin ang trabaho, malaki ang uwi. hehe

Malaki din pala ang tulong noong over profit, lalo na sa kalagitnaan ng taon, aba, naramdaman ko ang profit!! hehe Kaya nakakabayad na, tapos nakakabili pa. Reward talaga pag may hard work na kasama. hehe

I admit, eto lang ang center, before 1 year, I received a lot of souvenirs. Most na ito. hehe 3 shirts, 1 lineyard, a bag and lunch box na hanggang ngayon di ko pa binubuksan. Well Dell has really a lot of quality souvenirs pero itong Stellar, mararmi na nabigay. Yun iba diyan, ehem.. Jacket lang binigay kahit matagal na. hehe

They have a good HR, kung anong request, bigay agad. Great sana kaso well, may some chismax. hehe Bad ones, but in my experience, ok lang. Yun iba kasi medyo alat sa HR. Clinic has some problems, not sa kin kasi bihira lang ako pumunta. Pero may magandang puntahan sa clinic pag nandun siya. hehe

I mean, the clinic has some lack of meds. Lalo na yun ibang cases na mefanamic acid lang ang binibigay nila which is it shouldn’t be. Although yun maxicare and medicard coverage is good, kaso mahal pag may dependent. Mabuti tapos na ko sa ganun. hehe Payroll, well, ok naman I just don’t like BDO sa payroll at yun time ng payroll nila, gabi na! Ang hirap minsan. I hope they can just switch sa BPI at maaga ang sweldo. hehe At ang tax, grabe, sana may refund!! Yun isang cut off ko, record, ngayon ko lang nakakita na 3K ang awas sa kin tapos mapupunta lang kay Jeane Napoles!! Ok lang. hehe Hindi ok, kung kay Janet Napoles lang, wag na!! Pesteng tax to, parang kung kailan lumiit sahod at makakuha na ok na bonus, dun tumaas! Bwisit na gobyernong ito. hehe

Nakakatuwa naman dito, now lang sila nagstart to put some RnR events! hahaha Old skul pa.. Unlike sa mga dating companies na nagwork ako, welcome talaga ang employees at maraming events. Dito, medyo budgeted. hehe Pero I understand because sa management style nila which is Open Book Management.

Sa lahat ng naging work ko eh eto yun pinakatransparent. Lalo na sa targets, eh san ka naman nakakita, araw araw ang monitor ng kita ng LOB. Yun ibang center, walang ganito tapos gulatan pa pag wala na ang LOB. hehe Here we know and confident that we hit targets, keep the client stay and kung may profit, edi alam na.. Saka may time sila to get the points from reps. May say kung baga.

QA here, well, sa simula hirap ako pero nung nagtagal, ayos pala. I mean basta halos lahat ng task ginawa mo tama, papasa ka sa month. Kaso may time talagang may kasamang malas, sa sobrang pagmamadali eh yun may itlog na task. Pero mabuti papalitan nila kasi at least wala na auto fail no. Grabe kasi. hehe

At first, I thought and I admit naghanap din ako nang lilipatan kasi ang liit ng sahod and weird work. Pero as months goes by, and learned the ropes, aba ayos naman pala dito. Sana ganito yun mga unang work ko. Nice sked, people, bonus and work. Plus environment. =) No wonder, kahit may mga umaalis pero di yun lahat umaalis everyday. It’s worth working and staying for a while.

Thank God, natupad yun wish ko dati pa.. While working pa sa Dell noon, naisip ko sana I can work dito din sa eastwood but in a great morning regular shift.

4 years later with a lot happened in my life, he gave it to me! Despite long tests sa HR and grueling interview and actually I applied sa airline account which turns out high attrition pala..

He put me here. No voice that coming through in my ears everyday.  No irritating voice, accents or even reasons why customer calls. Nothing for a year and it’s so pleasing in my ears. = )

At least, may pace na pwedeng pahinga tapos todo ulit.. May sariling sked ng breaks.. At iba pa..

Damn, sana after 24/7, dumeretcho na ko dito, maraming Over profit siguro nakuha ko. Nah sana mas marami pa nagawa noon.

For now, I’m enjoying it and staying here. Thank God. =)

The question, will I go for the record of 2 years or more?

The answer… If I still write about them at the same date next year.

What I can say, some buried plans/dreams some how.

Comes to life again, and it will go through. From there will see..

A new  interesting career path or?

A Stellar path?

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